Most organizations today use at least one approach for solving business problems. At present count, there are over 100 ways of solving business problems that range from the 8D approach originally developed by FORD and used across the automotive industry to the Corrective and Preventative Action (CAPA) approach that was adapted for use by the regulated medical device, vaccines, and pharmaceutical industries. Both of these approaches were developed from US Mil-Standard 1520,Corrective Action and Disposition System for Non-Conforming Material. If you don’t have a problem solving approach, then many generalized approaches are available off-the-shelf which include: Deming’s PDCA, Toyota’s A3, Edward De Bono’s Six Thinking Hats, Eli Goldratt’s Theory of Constraints, and there is even a Russian developed approach known as TRIZ, (translated as the Theory of Inventive Problem Solving).
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